By building websites use content management systems such as Joomla and WordPress, we are effectively putting the onus back onto website owners to update their sites. That’s the beauty of using a CMS. Nobody has to wait for the web guy to do his bit before the site can be updated. But in doing this we are handing over a set of powerful tools which can take some effort to understand. We recognise that knowing how to use the update tools of a CMS is an important part of the handover from developer to client, so we include an element of training with any WordPress or Joomla development.

Handover training

This is the most common kind of training. It can be done in-person (which is what we prefer) or over the phone or Skype if distance / time is an issue. Being experienced phone support professionals we’ve spent years talking customers through seemingly tricky issues over great distances. The usual format is to go through logging in and a set of common tasks such as adding a new post, updating content, importing media such as images and adding images to a page or post. This generally covers the basics of updating a new website.

Handholding training

Sometimes we need to sit with people to talk them through how to do things or to provide them with the confidence to make changes. After all, many people see updates as a possible point where a website may stop working or a page layout looks broken. This is especially true when using Joomla extensions which may not be so user-friendly.

Ongoing training

In some cases a new client may ask for training on using their existing website. We are able to evaluate the setup of the site and work out what is required to enable a client to get working on updating. In doing so, however, we can also identify the need for software updates such as to a newer version of WordPress or Joomla which can easily be done through the dashboard or through some maintenance work.

Documentation

In some cases, providing documentation beyond training notes may be required. While there are plenty of online resources available, having a set of training notes that are specific to the client’s website is important, especially where there are custom elements or there are plugins installed for particular tasks.

Further information

For more information about how DJA can help you with your training & support needs, please email training@djaonline.co.uk or call  +44 (0) 20 7300 7241

Recent Work / Updates

Sara Hannant exhibition and BBC news story

London photographer Sara Hannant is featured on the BBC News website with links to the website we developed for her using Wordpress.

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New WordPress website for US firm

We were delighted to be asked to work with US-based firm, Sterling James on their new Wordpress website.

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Social media and The Rolling Stones

Managing social media during the tour by the greatest rock’n'roll band in the world

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Photographers’ agent WordPress website

A Wordpress website for this London agency specialising in photographic talent

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WordPress website launch for Chelsea Harbour interior designers th2

An interior design website developed for this London company using Wordpress and optimised for SEO

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Arroz Vitaminado – Rice fortifcation in Brazil

A Brazilian-based Wordpress website promoting a programme of healthy eating through PATH, an international non-profit organisation based in the US.

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kwotery’s blog (inspiring you to create and share)

kwotery launches their blog site ahead of a website launch

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Essential Reading Plus is Pipeten’s website of the month

Webhosts Pipeten have featured Essential Reading Plus as their website of the month.

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Joomla landing pages for Metro Safety

Developing landing pages and effective calls to action using Joomla templates.

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Miles Partnership WordPress website updates

We moved this website onto a Wordpress platform to enable the adding of News, Analysis and Reports

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Securebase WordPress website

We developed a Wordpress website for this London-based security company

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Caius Julyan – Director, Edit Producer, Voice-Over Artist

The website was developed using Wordpress to manage a portfolio of video and audio clips for this director, edit producer and voice-over artist.

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Sargents WordPress Website Development

We developed a Wordpress website for Sargents, a corporate relocation specialist.

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Foucan Free Running Academy

A new Wordpress website to promote the freerunning teaching of Sebastien Foucan

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Trinity PR WordPress website update

A new version of the website using Wordpress to update news.

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Greenfields Communications WordPress website

This website was updated to use Wordpress in multiple languages.

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Euro 2012 promotions

We’re looking forward to Euro 2012. Oh yeah.

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Better – WordPress website

Wordpress website for this sustainable architecture partnership in the US.

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Google Campus opens

Google Campus and other tech communities around Shoreditch

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